Comments for Marketing Dreams

Comment on BT Apologise to Another 100,000 Broadband Customers by Jim

Jim — Mon, 17 Oct 2011 11:23:30 +0000

Here’s a list of the members of the The UK Internet Services Providers’ Association:

http://www.ispa.org.uk/cgi-bin/member_list.cgi

Let me know if you can find one that isn’t ultimately dependent on BT Wholesale in some way. I’m afraid I’ve got other stuff to be getting on with!

Comment on BT Apologise to Another 100,000 Broadband Customers by Kasia

Kasia — Mon, 17 Oct 2011 10:40:33 +0000

My suggestion for you will be as follows: CHANGE FROM BT to something more reliable. All the money and THE TIME you are spending waiting for them to pick up the phone…….shame…..shame

Comment on British Telecom Pull the Plug on our Dreams by jim

jim — Fri, 07 Oct 2011 18:14:21 +0000

Here’s a slight variation on the same theme from the BT Business service status updates page. Note the password must be upper case according to this version:

You will need your username and password.
1. Switch off your PC
2. Switch power off to Router for 3 minutes then switch back on
3. Wait 5 minutes to allow Router time to stabilise
4. Switch PC back on
5. Open internet browser
6. If still unable to access the internet follow steps below:
7. Log into Router home page
for BT Business supplied equipment type the following in the address line:
BT Business Hub 192.168.1.254
for non BT equipment please refer to your supplier
8. Click on settings tab
9. Click on Broadband
10. Click on link configuration
11. You will now be able to see your username and password fields
12. Please change the username details that appear before the @ symbol as follows:
bt_test_user @XXXXXXXXXX (you must insert underscore _ in the name as shown)
13. Please leave password field blank unless prompted in which case enter ADSL (upper case)
14. Scroll to bottom of page and click on save
15. If prompted for Router password please input if not known click on “forgot password” link
16. This will connect the router on test details and the internet light will change to green
17. Repeat from step 7 above and change user name and password back to your own details.

Comment on British Telecom Pull the Plug on our Dreams by jim

jim — Fri, 07 Oct 2011 16:45:37 +0000

I've been exploring the BT business broadband forum, and just in case you ever find yourself with a router without the correct static IP address, here's a suggested solution to the problem: http://business.forums.bt.com/t5/Broadband-and-internet/Broadband-back-but-static-IP-changed/td-p/30669