To whom it may concern,
We have a BT Business Broadband account. At 12:32 on Monday 3rd October our internet connection went down. I have been attempting to discover the underlying cause of this problem ever since.
It’s 07:26 the next morning. Nobody from British Telecom has called me back yet, so I phone them yet again. I am informed yet again by BT’s automated systems that there is a queue. Once more I inform them of my name and number.
Read more on BT’s Systems Break Broadband of Two Million Businesses?…
It’s 07:28 the next morning, and already I’m sat at my laptop, which has been left running all night. I have lots of catching up to do. My internet connection isn’t working again!
Today is almost over. We had dreamed of it being a big day, with several simultaneous launches. It has been a big day, as well as a long day, but not in quite the way we had planned.